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  • Better Business Bureau November 2021 Hot Topics

    BBB November 2021 Hot Topics

    1. A local consumer reported another reshipping scam. The job seeker applied for a package inspection work-from-home position on Indeed.com with a Kentucky-based company called Gentleman’s Courier Service. Reshipping scams typically involve stolen merchandise AND identity theft as the scammers gain personal information from victims who believe they have been hired by a legitimate company. Ignore repackaging job postings!
    2. Other Employment scams are on the rise. Be wary of messages regarding job openings you did not apply for and be cautious of any potential employer requesting you to download an app to complete an interview. Some scammers will impersonate well-known, legitimate companies. Research a company before applying and/or interviewing and read reviews at bbb.org.
    3. Facebook cryptocurrency scams continue to target the area. A local consumer reported falling prey to a bitcoin scam after responding to an investment opportunity from someone who was a friend on Facebook. Beware of anyone contacting you via social media with a too-good-to-be-true cryptocurrency investment opportunity, even if the person is a friend or family member. Any “investment opportunity” promising immediate huge returns is likely a scam! 
    4. A local consumer reported a scam Facebook Marketplace seller to BBB. The consumer purchased an iPhone from the seller but never received the phone, and eventually the seller stopped responding to messages. Use caution when buying from unknown sellers online, and whenever possible use a credit card to purchase instead of a cash app in case you need to dispute a charge.
    5. Local consumers have reported receiving phone calls from alleged police officers and other officials, informing them their social security numbers were used in fraudulent activities. This is a scam call and likely a phishing attempt. If you answer a similar phone call, hang up immediately; do not engage with the caller and block the number.
    6. Local consumers have reported receiving emailed receipts from companies like PayPal for purchases they did not make. This could indicate the user’s account has been hacked, or the email could be fake and a phishing attempt. If you receive an emailed receipt you weren’t expecting, contact the company directly to confirm the purchase. If necessary, change your login information for the account in question.
    7. Local consumers continue to report scam messages claiming to come from Amazon. This scam typically involves a message regarding a large purchase the consumer did not make and asks the consumer to call a phone number to dispute the purchase. This is a phishing scam. Do not respond to the message or call the number provided. Contact Amazon directly with any concerns regarding your account.
    8. Planning on decorating your home and/or yard for the holiday season? Beware of online shopping scams involving holiday décor. Research companies before paying, beware of deals that seem too good to be true, pay with credit card, and avoid making impulse purchases on social media.
    9. BBB warns consumers to beware of Medicare and ACA scams during special enrollment periods. Scammers may impersonate government officials and offer to guide consumers through their Medicare and/or ACA options to gain access to personal or financial information. Be wary of anyone who contacts you unsolicited, ignore offers of promotional gifts in exchange for personal information, don’t give out your Medicare ID number, Social Security number, or other personal information to anyone you don’t know, and visit official websites such as Medicare.gov or Healthcare.gov to register for health insurance coverage.
    10. BBB warns consumers to beware of text messages from wrong numbers. These may be chat bots in disguise that will eventually try to trick users into registering for dating or adult websites. If you receive a text message from a stranger, simply ignore it.